Get Started

Lightspeed: Get Started

Connecting your Store #

After following these simple steps you will be able to see your Live Demo, which gives you a personal overview of how Clerk.io will work on your webshop, before setting up the rest of the system.

1. Add Store #

After logging in to my.clerk.io, the first thing you need to do is add your store:

  1. Write the Name and Domain of your webshop

  2. Choose Lightspeed as the Platform and choose your Currency.

  3. Click Add Store.

2. Configure the Lightspeed Connection #

1. From the main menu click on Data:

2. Under Sync Method, choose Lightspeed:

3. Now you need to fill in the information for your Lightspeed account.

Domain

Your webshops URL, for example https://www.beautifulshop.nl/

Cluster ID:

Lightspeed works with Server Clusters depending on where your webshop is located.

Often the cluster is https://api.webshopapp.com/COUNTRY_CODE

For a dutch client, the Cluster ID is https://api.webshopapp.com/nl

API Key / API Secret

The API Key and API Secret are generated by Lightspeed on demand. To get them, simply reach out to Lightspeeds support and they will help you within the day.

4. When you have all the necessary info, insert it into the importer fields:

4. Click Save in the bottom right corner

3. Sync your store #

1. On the same page, scroll to the top and click Start New Sync

2. This will start the import of your products, categories and sales

3. You will see a confirmation when the sync has finished:

4. Viewing your Live Demo #

After connecting your store, you have access to your Live Demo, which displays Clerk.io working on your data.

To see it, click Settings in the side-menu, and then Explore Demo Store:

The Live Demo lets you check how Clerk.io will behave when installed on your webshop:

Installing tracking #

Adding the Visitor and Order Tracking Script: #

In my.clerk.io, head over to ā€œGetting Startedā€ in the left side menu to find your Visitor Tracking and Order Tracking scripts.

Visitor Tracking & Order Tracking #

Go to ā€œInstellingenā€ > Website-Instellingenā€ > ā€œWeb Extrasā€.

The Visitor-Tracking script should be added to the ā€œCustom JSā€ box , like this:

If, for some reason, this does not work, add theĀ Visitor-Tracking script to theĀ Tracking box as well.

The Sales-Tracking script should be inserted in theĀ Tracking box:

Sometimes, same Visitor Tracking script should be added to a main theme file as well, like fixed.rain or header.rain. Place the script before the closing tag if present in the .rain file you choose.

Be sure to update all of the placeholders in “data-sale”, “data-email”, and “data-products” with your correct order information, product IDs, price, etc. the same way they are referenced in Lightspeed.